Welcome to samsensorytech.com, your go-to destination for top-notch Tech Gadgets! We want you to be completely satisfied with your purchase, but we understand that sometimes things may not go as planned. Thats why we have put in place a straightforward Return and Refund Policy to ensure a smooth experience for you.
Returns- All returns must be requested within 30 days of the purchase date. To initiate a return, simply email us at [email protected] with your order number and reason for the return.
- Customers are responsible for the return shipping costs unless otherwise agreed upon by our team.
- Returned items must be in their original packaging, unused, and in the same condition as when you received them.
- Once we receive your return and verify its eligibility, we will process your refund within 7-10 business days.
Refunds- Refunds will be issued to the original payment method used during the purchase.
- If the refund is approved, you will receive an email notification confirming the refund amount.
- Please note that it may take some time for the refund to reflect in your account, depending on your financial institutions processing times.
Exchanges- We currently do not offer direct exchanges. If you wish to exchange an item, you will need to return the original item for a refund and place a new order for the desired item.
Non-Refundable Items- Some items are non-refundable, including gift cards and downloadable software products.
- If you have any questions about whether an item is refundable, feel free to reach out to us for clarification.
If you have any further questions or need assistance with your return or refund, please dont hesitate to contact us via email at [email protected]. Our dedicated team is here to help you every step of the way!
